Frame藏 Support

帧藏 · Ticket stubs for your memories · iOS

Contact / 联系我们

Please include your iOS version and device model when reporting a problem.

反馈问题时请附上 iOS 版本与设备型号。

What the app does / 应用做什么

Frame藏 turns your movie nights, trips, concerts and city walks into collectible ticket stubs: pick a template, add a photo, write the details, decorate with effects and export.

帧藏把观影、旅行、演出和城市漫步做成可收藏的纪念票根：选模板、放照片、写票面信息、加特效，然后导出保存。

Getting started / 快速上手

On Home, tap the template bar to choose a ticket style. / 在「首页」点击顶部模板，选择喜欢的票根样式。
Tap the photo button to pick an image, then adjust crop and zoom. / 点击照片按钮选择图片，可调整裁切与缩放。
Use Info to edit ticket text, Effects to add glitter, vignette and more, and Stage to change the background. / 底部「信息」编辑票面文字，「特效」添加闪粉、暗角等效果，「画板」调整背景。
Tap the bookmark to save to My Works, or Export to save to Photos or Files. / 点击右上角书签保存到「我的作品」，点击「导出」保存到相册或文件。

FAQ / 常见问题

Where are my tickets saved? / 作品保存在哪里？

All tickets are stored only on your device. Find them in Mine → My Works; long-press a ticket to rename or delete it. Deleting the app removes them as well.

所有作品只保存在本机，可在「我的 → 我的作品」中查看和重新打开，长按可重命名或删除。删除应用会同时清除作品。

I bought Pro but it’s not unlocked / 买了 Pro 没解锁

Go to Mine → Settings and tap Restore Purchases while signed in to the same Apple Account you used to buy. If it still fails, email us with your Apple Account region.

在「我的 → 设置」中用购买时的同一 Apple 账户点「恢复购买」。若仍无效，请邮件告知 Apple 账户所属地区。

Exported images look blurry / 导出的图片不清晰？

Pro users can export high-resolution images without a watermark.

Pro 用户可导出高清无水印图片。

Does the app upload my photos? / 会上传我的照片吗？

No. Everything stays on your device. See the Privacy Policy.